AI-Era KPIs for Facilities Management

Proposed performance indicators for facilities management operations where AI and automation create decisions that legacy metrics cannot measure.

35
Proposed KPIs
12
Categories

Predictive FM Maintenance Economics (2 KPIs)

Facility Alert Economic Yield (FAEY)
GMI-FAC-001 Integration-Required
Degradation Comfort Tax (DCT)
GMI-FAC-002 Integration-Required

Space Intelligence & Workplace Effectiveness (2 KPIs)

Space Value Index (SVI)
GMI-FAC-003 Pilot-Ready
Occupancy Prediction Service Impact (OPSI)
GMI-FAC-004 Integration-Required

Building Automation Trust & Comfort Economics (2 KPIs)

BMS Override Erosion Rate (BOER)
GMI-FAC-005 Integration-Required
Comfort-Energy Trade-off Index (CETI)
GMI-FAC-006 Integration-Required

Lease & Portfolio Intelligence Accuracy (1 KPIs)

Lease Abstraction Error Cost (LAEC)
GMI-FAC-007 Integration-Required

Digital Twin & Capital Planning (2 KPIs)

Condition Forecast Calibration Error (CFCE)
GMI-FAC-008 Integration-Required
Capital Impact Ranking Delta (CIRD)
GMI-FAC-009 Infrastructure-Dependent

Sustainability Forecast & Attribution Accuracy (4 KPIs)

Carbon Attribution Accuracy Index (CAAI)
GMI-FAC-010 Integration-Required
Penalty Forecast Calibration Index (PFCI)
GMI-FAC-011 Integration-Required
Retrofit Optimization Horizon Alignment (ROHA)
GMI-FAC-012 Infrastructure-Dependent
Scope 3 Estimation Bias Index (S3BI)
GMI-FAC-013 Research-Forward

Indoor Environment Intelligence Fidelity (3 KPIs)

Intervention Timeliness Index (ITI)
GMI-FAC-014 Pilot-Ready
Certification Outcome Correlation (COC)
GMI-FAC-015 Infrastructure-Dependent
IEQ Sensor Integrity Score (ISIS)
GMI-FAC-016 Pilot-Ready

Service Delivery Coverage & Calibration (4 KPIs)

Cleaning Coverage Accuracy Rate (CCAR)
GMI-FAC-017 Pilot-Ready
Cleaning Intensity Calibration Score (CICS)
GMI-FAC-018 Integration-Required
Consumable Forecast Accuracy (CFA)
GMI-FAC-019 Pilot-Ready
Food Production Forecast Accuracy (FPFA)
GMI-FAC-020 Pilot-Ready

Security Decision Quality & Fairness (3 KPIs)

Access Anomaly Calibration Index (AACI)
GMI-FAC-021 Integration-Required
Credential Deactivation Lag (CDL)
GMI-FAC-022 Pilot-Ready
Visitor Risk Scoring Equity Index (VRSEI)
GMI-FAC-023 Infrastructure-Dependent

Vendor & Contractor Intelligence Accuracy (4 KPIs)

Vendor Score Temporal Calibration (VSTC)
GMI-FAC-024 Integration-Required
Invoice Anomaly Seasonal Calibration Rate (IASCR)
GMI-FAC-025 Pilot-Ready
Vendor Relationship Total Cost Index (VRTCI)
GMI-FAC-026 Integration-Required
Contractor Certification Verification Rate (CCVR)
GMI-FAC-027 Pilot-Ready

Workplace Optimization Alignment (5 KPIs)

Parking Pricing Equity Distribution Index (PPEDI)
GMI-FAC-028 Integration-Required
EV Infrastructure Forecast Alignment (EVIFA)
GMI-FAC-029 Infrastructure-Dependent
Adjacency Strategy Alignment Score (ASAS)
GMI-FAC-030 Infrastructure-Dependent
Move Productivity Impact Duration (MPID)
GMI-FAC-031 Infrastructure-Dependent
Amenity Contribution to Talent Index (ACTI)
GMI-FAC-032 Research-Forward

FM Regulatory Compliance Intelligence (3 KPIs)

Finding Classification Accuracy Rate (FCAR)
GMI-FAC-033 Integration-Required
Corrective Action Priority Alignment Index (CAPAI)
GMI-FAC-034 Integration-Required
ADA Compliance Continuity Rate (ACCR)
GMI-FAC-035 Infrastructure-Dependent

Maturity Distribution

Pilot-Ready
9
Integration-Required
16
Infrastructure-Dependent
8
Research-Forward
2

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